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April 18, 2016

Eljay Global USA, which is a part of Eljay Engineering Group, has launched an innovative suite of products to help enterprises manage and maintain their Cisco Unified Communications and Collaboration environment.

Mr. Manu Singh, Vice-President of Network Services at Eljay Engineering announced the launch of the product suite at a web-based event. While speaking to a set of Eljay’s primary customer interests, he specified that the product suite consist of various tools and services. These are developed to help enterprises migrate from existing TDM IPT deployments to Cisco Hosted Communication Services (HCS) environment and manage users, generate customized reports of interest and provide end user self service capabilities for existing Cisco UC deployments.

The present product capability is divided into standalone set of tools that are useful for Enterprises which are looking to self-manage their Cisco Collaboration and UC environments and an Advanced provisioning system combined with bespoke services combined to provide Cisco HCS migration services for the enterprises.

After Adapting these tools the enterprises can benefit on various fronts such as day to day provisioning and management of the Cisco UC systems, flexibility for end user self-services and saved time on help desk calls as well as reports that will reflect system build information and comparability to Cisco’s best practices.

The Product suite that is powered by UC-NOPS engine which is an integrated and intuitive Infrastructure Management and Provisioning platform that provides for improved management and administration of Cisco UC infrastructure.

This robust platform is developed by having a dual approach understanding of Cisco UC infrastructure both from software and the implementation and capacity point of views.

He also announced the beta product launch for Cisco Contact Center Management Suite of product which is going to be one of a kind to manage Cisco Unified Contact Center Environment ( UCCE ).

Eljay is presently offering free managed long term trial of this product suite for its key customers.